The power of technology is making it harder to use age-old techniques that involve aggressive, pushy behavior. We have found that even though these "high pressure" sales techniques might still be working for you, or your dealership, it is not a long-term solution. When someone does not have a good or pleasant experience at your dealership, they have the power of technology at his or her fingertips. 

 

At Applied Excellence, we teach the power of effective communication and authentic influence to establish a strong trust that keeps a customer coming back. Our proven techniques involve shifting your focus from getting to giving to create a client-centered relationship. The second you focus on the customer and have no emotional attachment to the result (what you are going to get out of the deal), you will begin to establish trust with your customer and be able to 100% focus on your customer's needs.

 

The auto industry does not have enough of this, which is why car salespeople have a bad reputation. As a result, you will receive more than you would have with any other sales technique (increased sales, more positive reviews, and endless referrals). This is because value has become increasingly important; people want to do business with those they know, like and trust. Not those they are scared of, don't trust, and feel pressured into buying. 

 

Our training content is backed by over 25 years of application based research and the award-winning Go-Giver strategy that focuses on consistently reinforcing client-centered culture to positively influence and raise the standard of excellence.

 

The Go-Giver is an international best selling book that is backed by many successful people. It is about changing your focus from getting to giving, and when you put others interests first and continually focus on adding value to their lives, it will lead to unexpected returns. Our training content blends these universal laws from The Go-Giver into proven sales techniques, creating a successful framework for years to come. We will not only raise your sales numbers, we will motivate your team, increase your dealerships positive reviews, and create strong business practices.